Exchange & Return Policy
We are committed to your satisfaction. If you receive damaged, defective, or incorrect items, you are eligible to request a return or exchange within 30 days of receiving your order.
How to Request a Return
- Contact Us
Email us at elexpert@techelecton.com within 30 days of your purchase. Please include your order number and the reason for return. - Receive Return Instructions
Our customer service team will respond within 1–2 business days and provide you with the return address and instructions. - Repackage Your Item
Pack the item securely in the original packaging (if possible). Be sure to include your proof of purchase and any included accessories. - Ship the Package
Send the item back via your local postal service. Please retain the shipping receipt for tracking purposes. - Submit Your Shipping Receipt
Email us a clear photo or scan of your shipping receipt. We will initiate your refund or exchange once we receive the returned item.
Important Notes
– Return shipping costs are the responsibility of the customer, unless the item was damaged or incorrect due to our error.
– All returned items must be in unused condition.
– We reserve the right to deny returns that do not meet our policy.
Contact Us
If you have any questions regarding your return, order, or shipping, feel free to contact us:
Email: elexpert@techelecton.com
Return Address: 329 Hampton Park, Westerville, OH 43081, USA