Welcome to our website techelecton.com.
Please read these terms and conditions carefully. By accessing this website, you agree to follow and be bound by these terms and conditions. If you do not agree to these terms, you should not access or use this website.
Online Shopping
Please confirm the following terms when placing an order at our website.
Please do not create an account on this website or submit your information to us if you are under the age of 16.
You need to ensure that the shipping address you provided is true, accurate, and complete for your order(s). Please remember that our website is not responsible for any inaccurate information you provide.
Order Acceptance
As soon as you place an order on our website, an electronic invoice containing basic order details will be sent to your email address. If you receive the order confirmation email, it means that we accept your order, and the product(s) you ordered will be manufactured afterwards. You will also be informed promptly if any item you ordered is unavailable.
Payment Method and Security
We accept payment by all major credit cards and debit cards.
Our website will not store any of your payment information. Your payment will be authorized on a secure third – party page.
Please do not send your payment information by email because we cannot guarantee the security of your data under such circumstances.
Delivery Information
Due to varying item availability, multiple items in a single order may be shipped separately. Each individual shipment may have a separate charge, but the total shipping charges for all shipments should not exceed the applicable flat – rate shipping charge for the entire order. Each shipment will have its own tracking number and can be tracked using the tracking number. Please send us an email with your order number, and we will provide you with the tracking number after we ship out your parcel.
Please note that our website cannot guarantee specific shipping dates. It all depends on the products you order and the specific shipping destination. Please allow up to 20 days for the delivery of your orders. Please contact customer service to track the order status after you place your order.
Our website is not liable if your ordered products are lost in delivery due to incorrect shipping information you provided.
Supply Conditions
Our website’s customer service makes every effort to ensure that all goods displayed on the site are available and that the information about the advertised items is accurate.
Please allow for minor differences between the pictures shown online and the items you receive due to different perspectives, such as lighting factors when taking photos.
Order Canceling
You should contact our website within 24 hours after placing your order if you insist on changing or canceling your order, because we will proceed and transfer your order to the manufacturer within this time frame.
If the delivery has already been arranged, the customer shall apply for a return at their own cost and request a refund after we receive the returned order.
Return and Refund
You should check the goods immediately after receiving your order. This will help you confirm the responsibility without delay if any defects or damages are found.
If the issue is our fault, you are entitled to return the goods in good condition for a full refund. In such a case, please contact us within 7 days.
Before returning the goods, please ensure they are in their original condition and that all included accessories are returned together.
Please contact our customer service for return instructions. Our website does not assume liability if you return items without proper communication.
You are liable for compensating for any damage to the goods if it was caused by your fault.
The refund will be returned to your original payment method. Generally, it will be processed within 7 working days. If you haven’t received the refund within this time frame, please contact our after – sales service at elexpert@techelecton.com.
Governing Law and Judiciary
The Terms and Conditions above shall be in accordance with the law and submit to the exclusive jurisdiction of the court.